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Chelsea Stickers Mega Pack
Get ready to elevate your sticker game with the Chelsea Quebec Stickers Mega Pack! This limited edition set includes five unique 3-inch stickers, each one crafted with love by our local artists. After the incredible response to our first edition, we heard you loud and clear and whipped up a brand new batch just in time for summer 2024. These stickers aren't just eye-catching; they're a wonderful way to support the Chelsea Quebec Project. Don’t miss out – quantities are limited, and they're disappearing fast!
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We’re thrilled to introduce our small e-commerce platform, marking the beginning of a journey we’re incredibly passionate about! Our initial focus is on covering our running costs, ensuring a solid foundation, and paving the way for some truly exciting future plans. One of our big goals is to become a certified B-Corp, using business as a force for good. We want to not only grow and thrive but also give back to the amazing community that supports us every step of the way.
As we take our first steps, we’re starting with a product that’s close to our hearts—our package sticker! This is our very first offering, and we’re excited to share it with you. It’s a small but meaningful step toward testing the waters and learning the ropes of e-commerce. From shipping to order collection and management, there’s a lot to learn, and we’re taking it all in stride.
As a small team, we’re doing our best to ensure that everything runs smoothly, but please bear with us as we iron out the kinks. Your support means the world to us, and we’re so grateful for your understanding as we grow and improve. Thank you for joining us on this journey—we can’t wait to share more with you as we move forward and make our vision a reality!
Processing Time: Typically 1 week, often sooner. This is the time we take to make and fulfill your order. (We're still adjusting and testing different solutions)
Please Note: These are just estimates. Occasionally, delays can happen due to factors beyond our control.
Can I change or cancel my order after placing it?
If you need to change or cancel your order, please contact us within one hour of placing it. We’ll try our best to accommodate your request. However, once your package is with USPS, modifications may not be possible.We encourage you to review your order carefully before purchasing to ensure everything is as you desire.
What should I do if I enter my shipping address incorrectly?
If you realize that your shipping address is incorrect, please email us as soon as possible. We’ll do our best to update it before your order is shipped. However, if your order has already been dispatched to USPS, you’ll need to contact them directly for further assistance.
Important: Your package will be sent to the exact address you provide. That’s why it’s crucial to double-check your address when placing an order. If a package is returned to us due to an incorrect address you've entered, you will be responsible for the re-ship cost. Regrettably, we cannot offer refunds or replacements for items shipped to an incorrect address.
Ensuring you have a great shopping experience is our top priority. We understand that sometimes you might need to make a return, and we're here to help you with that. However, we kindly ask you to consider the impact that returns can have on our small business. After all, we are a small family team, crafting everything from our house. Please respect our return policy and refrain from misuse. Thank you for your understanding and support!
Can I return an item if I change my mind?
Absolutely! We want you to be completely satisfied with your purchase. If you've had a change of heart, here's what to do:
Condition for Return: Your item must be in its original condition - unworn, unwashed, with all tags attached, and free of any signs of wear such as makeup, deodorant stains, perfumes, pet hair, or cigarette smell. You will receive a refund for your returned item, but please note that the shipping expenses will be your responsibility.
Return Process:
- Initiate Your Return: Start by visiting our return portal to initiate your return.
- Prepare Your Item: Get your item ready for return and include the packing slip for quicker processing.
- Select Your Shipping: Choose your preferred shipping option for the return.
- Drop Off: Drop off your package at the post office within 15 days of receiving your order.
Please Note: All returns are subject to an inspection. We reserve the right to refuse returns that don’t meet our standards.
Is everything returnable?
Not everything, unfortunately. Here’s a list of items we can't accept returns for:
- Stickers
- Ceramic Mugs
- Gift Cards
Can I exchange an item?
We currently don't offer direct exchanges. However, you have the option to return an item for a refund and then place a new order for the item you're interested in. This way, you can get exactly what you want without the wait.
Non-refundable Charges: Please note that shipping fees and any handling surcharges cannot be refunded.
Timing: We aim to process refunds within a week of receiving your returned item.
Refund Methods: We can refund you through the payment method you used for the purchase.
We appreciate your understanding and support of our small family business. If you have any questions or need further assistance, feel free to reach out.
Happy shopping!
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